JK
Joanita K
1 reviews | Active since May 2019
10 Jan 2022, 09:36
Vodacom is disappointing
Pooor pooor service. Pathetic service, people not doing their job. Call center agent telling me to calm down. Asking that team leaders to call and they don't! They Take more then my installment now I A have to beg for my own money
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Replies (2)
Vodacom's replyOfficial
10 Jan 2022, 12:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2022, 12:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JK
Joanita K's updateReviewer Update
10 Jan 2022, 12:42I have asked several times for team leaders to call me. No one does
Call center agendas can not help me!!!!
Call center agendas can not help me!!!!
JK
Joanita K's update10 Jan 2022, 12:42
Reviewer Update
I have asked several times for team leaders to call me. No one does
Call center agendas can not help me!!!!
Call center agendas can not help me!!!!