LC
Lee-Anne Crous

1 reviews | Active since Aug 2016

30 Aug 2016, 14:40

Vodacom is Disappointing

<p>I signed up for a new contract on 22 August 2016. I got the phone when everything was approved the next day. I was with MTN and did a sim swop which after a week still doesn't work. I am utterly disappointed by the service of vodacom!! I have to drive to the branch to sort it out and it seems no one wants to help me. I can't receive any calls or sms's. This is so annoying. The manager said it can take up to 48h to work and I've been waiting. I will never recommend vodacom service to anyone after this experience. I'm still waiting....</p>

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Replies (1)
Vodacom
Vodacom's reply30 Aug 2016, 15:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,