Vodacom is ****

I’m extremely unhappy with Vodacom’s service. I signed a 36-month contract for a laptop around June/July last year based on the monthly amount Vodacom was offering for the device.

However, last month Vodacom debited more than that amount without my consent. That is not what I signed up for, and it defeats the whole reason I took the contract in the first place.

I’m not interested in explanations — I expect to pay the exact monthly amount that was advertised when I took the contract. Vodacom needs to correct this immediately and stick to what they sold the laptop for. This situation is unacceptable and very frustrating as a customer. Vodacom is a ****