Vodacom is destroying my life

Vodacom is messing with my life because of all the *********** agents (more than 5 who kept dropping my calls) and supervisors (Babalwa Peru & Makungu Mthunzi).

I called into Vodacom requesting a sim swap but the *********** agent that failed to help me ended up locking my line out of spite.

The locking of my like got me into trouble at work bcs I lost out on a deal because I could not reach the client that I working with. This is now a factor in me getting a promotion as I am deemed as *********** for job. Worse part is that the client is no longer confident in working with me. The deal that slipped was a big deal and there is even more bluebird deals on their pipeline.

The above mentioned supervisors have also came as *********** to my issue as they have denied me an email address or letter that acknowledges my issue and provide solution to my case.

I have been talking to Makungu Mthunzi recently, who denied me to speak with his manager and promised to give my issue it's deserved attention, but I guess that was just so he can keep mocking me as he has been doing on WhatsApp since he initiated that we can talk on WhatsApp as well.

He denies me to talk to his manager, denies to send me anything on email. Now he gave me a certain email address and is forcing me to email our sworn not to disclose client's information, or else my query will be closed and all this incompetence will have me to deal with, even if it costs me my job.

Now I really know how it feels like to be a drop in an ocean...