1 reviews | Active since Mar 2014
VODACOM IS DE*****ING ME
<p>HI</p> <p> </p> <p> </p> <p>ON THE 10 JUNE 2017 A GENTLEMENT IN THE SOLUTIONS DEPARTMENT ASKED ME TO GET A AFFIDIVATE REGARDING MY *****ULANT LINE TAKEN WHICH IS ********** 844 ON THE 31 AUGUST 2016, WITHOUT MY PERMISSION. I HAVE SUBMITTED ALL REQUIRED DOCS TO VODACOM BUT NOTHING WAS RESOLVED.</p> <p> </p> <p>I NOW FIND MYSELF CALLING VODACOM AND NOT REACHING A RESOLUTION. ALL THEIR CALL CENTRE AGENTS ARE SO LOST AND CONFUSED</p> <p> </p> <p>PLEASE HELP RESOLVE MY QUERY. VODACOM NEEDS TO REFUND ME MY MONEY. ALL OF IT.</p> <p>I AM PAYING FOR AN ACCOUNT THAT I NEVER SIGN UP FOR AND USE.</p> <p> </p> <p>CALL ME URGENTLY ********** 599</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Lee-Anne
As discussed, feedback has been provided.
Regards,
RJ
Dear Lee-Anne
As discussed, feedback has been provided.
Regards,
RJ
