YP
Yougini P
1 reviews | Active since Aug 2019
21 Dec 2021, 09:13
VODACOM IS DEBITING ME FOR A PHONE I DO NOT HAVE PHONE!!!! ITS BEEN MONTHS AND NO JOY!!!
This is a follow up from my last review. The phone was picked up 2 weeks ago. To date I haven't heard from Vodacom. AND Vodacom is debiting me for a phone I do not have. Vodacom service sucks!!!! I regret upgrading with Vodacom!!!
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Vodacom's replyOfficial
21 Dec 2021, 10:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Dec 2021, 10:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team