1 reviews | Active since Aug 2016
Vodacom is day light *******
<p>I've been with Vodacom for many years, since then I have opened three contracts. One of my contracts is open line data and call. I phoned Vodacom and made an agreement that the line must be soft locked when my free data is finished and I reach R50 I made this agreement many moths ago, to my surprise my bill on this line this month came to an amount of R2500??? This is not right and completely wrong, why or how can I pay for more than R50 when that is what I requested or agreed with Vodacom??? None of their staff can help me they say I must pay?? However I made an agreement my request was please guys stop at R50 lock it cut it whatever till next month. I'm sorry but this is ******* and not right I feel like canceling all my contracts, moving to another network and putting this in the news papers social where ever I can to warm people about Vodacom I feel betrayed after being with Vodacom since 2007 it's just wrong.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
