1 reviews | Active since Mar 2019
Vodacom Is ******** in the way the do business!!!!!!
I got sold an insurance policy ( still waiting for the terms and conditions) almost 2 years ago to find out that I was paying for 2 policies I requested for both to be canceled then after I was assured it was canceled I realized now that I was still paying for one policy, when my hand set dropped and the glass broke I felt kind of relieved that I still had this policy, so much for that. After endlessly trying to get some info from different vodacom shops where managers/owners stand around and is of no help, I took my phone directly to the repair center where I was told all sorts of nonsense again about the process. then I receive a call from a lady that could not even Identify herself as an representative of vodacom insurance to tell me that the phone would be repaired at a cost of R550 after spending R20 000 odd with them over the almost two years. This should be ******* I could have paid for a brand new Iphone 10 with the money I wasted on Vodacom insurance !!!! so no thank you, Vodacom has lost n client of around 15 years now as I can't wait to get out of the contracts ASAP
Vodacom Consumer Website Team
Vodacom Consumer Website Team
