Vodacom is ****

Downloaded airtime via phone last night at 7.48 pm 275.00. Only to see its not loaded. Call them after holding on for 8 minutes get told they will call me back in 30 minutes. They did only to get told they will refund me meaning load it to my phone. System very slow they will call back in 30 minutes again they call back make me hold on for more than 3 minutes. I hang up and went to bed this now is 9 o clock. See they phoned at 11.32 again last night. I contacted them this morning again after 12 hours waiting. Only to get told they need to speak to account holder. After given them a piece of my mind hung up. Got sms to ask if problem was resolvedme replying no got a call from them telling me they see the vouchers don't know why its not loaded. This has to be sorted out with technical dept which can take up to 24 hours in the mean time I can't even phone anyone. This is crao