MO
Mecheline O
1 reviews | Active since Jul 2019
07 Feb 2020, 14:32
Vodacom is *******!
Vodacom allows anyone to make recurring charges to your contract. When you phone them they are not helpful and rude, even the team leader does not have the ability to assist your!! They charged almost R600 to my bill and is not willing to assist. They give you incorrect details for the complaints department!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Feb 2020, 08:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Feb 2020, 08:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MO
Mecheline O's updateReviewer Update
11 Feb 2020, 08:49And still since January that I have been trying to resolve this matter, Vodacom keeps disappointing!!! Vodacom can not phone you back, give your money back that is actually ******!!! When my contracts is done I am done with Vodacom!
MO
Mecheline O's update11 Feb 2020, 08:49
Reviewer Update
And still since January that I have been trying to resolve this matter, Vodacom keeps disappointing!!! Vodacom can not phone you back, give your money back that is actually ******!!! When my contracts is done I am done with Vodacom!