JS
Jaco S

1 reviews | Active since May 2018

28 May 2018, 22:25

Vodacom is *******

So here we are again. So frustrated with Vodacom. *****ing data AGAIN!!! I loaded 1.3GB data earlier tonight, after not even an hour the data is finished! How is this possible? In the past I had the same issue with them, and their response is that I should change my settings. It is changed! And still my data is gone, and that just for Google, Facebook and Instagram??? Only last 40 minutes!!! This company is redicilous and people should boikot them also. If a representative phone me again like in the past, they think I should be happy with 2GB, but what about all the money I already spent? I will most definately move my contract to another service provider in the future. Vodacom is *******. I really hope you will refund my data as soon as possible. Carte Blanche should do a story on this matter as I am not the only one complaining. It is with my money and alot of other South Africans money that Vodacom is what they are today. Service delivery is demanded from them.

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Replies (1)
Vodacom
Vodacom's reply29 May 2018, 06:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,