1 reviews | Active since Feb 2015
VODACOM IS COMPLETELY USELESS
I HAVE A CELLPHONE CONTRACT WIT VODACOM FOR YEARS AND EVERY TIME THERE ARE ISSUES WITH EITHER THEY CAN REPLACE THE PHONE OR YOU PAY FOR A SERVICE WITH YOU CANT YOU LIKE THE BIS FOR BLACKBERRY THEY NEVER ACTIVATED THE SERVICE AND WHEN YOU GO TO THE STORE TO ACTIVATE IT THEY ARE RUDE!!! AND TELL YOU ITS NOT THEIR PROBLEM. AND IF YOU WANT TO CANCEL THE CONTRACT THEY WANT YOU TO PAY....<br> <br> AND THEN YOU GO TO UP GRADE YOU ASK THEM IF YOU CAN TRANSFER AIRTIME FROM THE CONTRACT TO THE PREPAID OOOOOH YES FO SHO YOU CAN.... YEAH RIGHT FO SHO MY ASS!!! AND THEN YOU WANT TO BUY A POUCH FOR THE LAPTOP AND CELLPHONE WHICH THEY ADVERTISE BUT THE DON'T STOCK THE POUCH,THEY SEND YOU FROM ONE STORE TO THE OTHER AND THE STAFF LAUGHS AT YOU WHEN YOU TELL THEM THEY ARE PATHETIC!!<br> <br> SO...VODACOM YOU BETTER GET YOUR ACT TOGETHER SO CALLED LEADING CELLULAR COMPANY<br> <br> DEAR VODACOM CEO, BIG WANNE BE BOSSES AND CHAIRMEN<br> I WISH YOU THE WORST TO COME!!!! I'M SICK AND TIRED OF YOU GUYS SITTING ON YOUR HIGH CLASS CHAIRS AND FANCY OFFICES AND HAVING A FANCY, LIFE LIVING OF THE POOR PEOPLE YOU ARE ROBBING!! TRAIN YOUR STAFF TO BE PROFESSIONALS NOT WANNE BEES.
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
