Vodacom is committing *****

I should have never allowed them to retain me as a customer once my contract had ended. They had convinced me via an agent named Vanessa Naidoo. She had assured me that this was a great deal and that they only offer it to select customers who they wish to retain. However, data still goes missing (Google search the My Broadband article titled - "Millions worth of data disappearing from two operators in South Africa" - one of them is indeed Vodacom). And the agreed upon price of the WiFi package is not being adhered to, as Vodacom has decided to just increase the price from what was agreed upon, and there was no agreement thereto when I was offered this deal to be retained as a client. Furthermore, I had explicitly explained that the debit date should be changed and they did not comply with my wish, as the incorrect debit date is still being used, thereby sending my account into arrears and impacting my credit score this month. I advise no one to deal with Vodacom as they are the worse and have call center agents who are rude and trained to lie to you, just to acquire you as a paying customer and get commission. I will be taking this matter to the Ombudsman.