1 reviews | Active since Aug 2018
Vodacom is CHOWING my data!!!
My data and airtime keeps disappearing and when I call the call center there is NO explanation. On top of that, they keep saying I must keep proof of the semester I get telling me what I have because their systems show something else!! This is the 2nd time this is happening and it's NOT ON!!! They tell me about my apps, which I switch off and make sure they're not running because this has happened before!!! Vodacom is busy making money from people by exploiting them!? I would like a thorough explanation from Vodacom as I am not happy with what the call center told me (also everyone I spoke to at the call center keeps saying different things!)
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)