MB
Monica B

1 reviews | Active since Feb 2019

05 Feb 2019, 12:23

Vodacom is cheating their own clients out of their hard earned money!

What a bunch of *********. They sold be a new contract over the phone after I told them numerous times over that I don't want a new contract. They explained that this contract "will replace my old contract" and I will pay less and have more data. Now I need to pay for 2 contracts and they refuse to cancel the contract they sold to me under false pretenses!! I have been a client of their for 20 years, and this is how they treat their clients!! I will spread the word about what a bunch of lying cheats they are. This is not over!!

0
Replies (2)
Vodacom
Vodacom's reply05 Feb 2019, 14:00
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply05 Feb 2019, 14:03
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team