SK
Siviwe K
1 reviews | Active since May 2015
02 May 2021, 07:50
Vodacom is charging me for iTunes I don't have
Vodacom is charging me monthly on my contact for iTunes I don't not have. Every month since I took this contract from 2019 I'm being charged so much for iTunes. I don't even have a Apple device. I've been complaining about this to them and nothing is done. Even yesterday I went to the vodacom store in hyde park corner where I signed my contract still NOTHING instead I'm told to inquire at Vodaworld. I've been to the Apple store in Sandton and they told me I don't have a Apple account. I have a Samsung and never used ITunes, my contact monthly bill is so high!
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Replies (1)Vodacom's replyOfficial
02 May 2021, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2021, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
