1 reviews | Active since Apr 2014
Vodacom is charging me for data outside bundle use when I still have in bundle available
<p>On my current billing period Vodacom is charging me R1241 for data usage when I still have 18.98GB anytime data available. How is this even possible. I have asked them and the only reply I got is that it is correct. What is the pointof having a bundle if Vodacom is randomly going to charge out of bundle fees and just ignore your actual bundle.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom has promised to make contact but it has been three business days and nothing!!
They only post to make people think they are soring it out but they not!!
Vodacom has promised to make contact but it has been three business days and nothing!!
They only post to make people think they are soring it out but they not!!