Vodacom is ***********.

On the 10th of October a Vodacom third party called me and suggested that I upgrade my package as it was due for an upgrade. Since then, the incorect data package has been loaded. I've been calling Vodacom for a month and still my issue is not resolved. This Monday someone from rewards called and offered me something below what I want. No one has called me since then as the matter was not resolved. This has been an inconvenience. I don't think they have considered the agreement I entered into with their third party. I hold them liable, not their third party. I don't feel valued as a customer. I can't keep chasing them. I might as well cancel the contract.