1 reviews | Active since Jul 2023
Vodacom is bull****ting me.
On the 18th April my account was debited twice, the amounts of R32.67 and R114.67 by Vodacom for something I did not know, I reversed those amounts on the 20th April. Again on the 05 May Vodacom debited my account with R248.22, I reversed it and the reversal reflected on the 04 May on my account. I thought maybe by me reversing these amounts Vodacom will see that i have nothing to do with them.
To my surprise on the 01 June Vodacom debited my account with R4 356.76 of which I could not reverse myself and had to go to my bank to have them reverse it for me.
I went to Vodacom branch in Jabulani Mall to enquire with them why my account was being debited whereas I do not have a contract with them and I have never in my life had anything to do with Vodacom. The lady who had a cold attitude checked on their system and told me that I have two contracts that were processed online. I then told them that no one has ever phoned me from Vodacom regarding taking any contract. I was told to go to the Police station to do an affidavit and bring with ID copy and Vodacom will lodge a ***** complaint. The complaint was lodged on the 02 June and since then no feedback from Vodacom has been received.
The lady gave me the Vodacom's ***** department's number that rings and no one is answering. Now Vodacom has debited my account today with R4 356.76 of which I will get my bank to reverse but how long will this continue without it being stopped by Vodacom and my bank is unable to put a stop as Vodacom keeps changing the date they debit my account.
Vodacom is working with *****sters......
