CA
Craig A

1 reviews | Active since Jan 2018

22 Feb 2018, 10:15

VODACOM IS ****** USELESS

STILL WAITING FOR A RESPONSE FOR MY COMPLAINT POSTED MORE THAN A WEEK AGO.

YOUR CUSTOMER SERVICE IS ****** RIDICULOUS!!!

I AM GOING TO ESCALATE TO SENIOR MANAGEMENT AS YOU CANNOT DEAL WITH A SIMPLE QUERY!!!

0
Replies (1)
Vodacom
Vodacom's reply22 Feb 2018, 11:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team