CV
Carine V
1 reviews | Active since Jul 2012
24 Aug 2024, 23:28
Vodacom is Blocking Sites with VPN
Vodacom's uncapped data service in Johannesburg is mostly reliable, but I work on many sites every day that do not allow VPNs. I have no VPN services connected to my computer, but in the last week, I am constantly being blocked from sites that accuse me of using a VPN. Google Captcha has also recently blocked me. When I change my connection away from Vodacom, all problems are resolved. What is Vodacom doing that's blocking my site connections?
It's important to me that this issue gets resolved as quickly as possible, failing which, I will need to find another service provider. I simply cannot afford to be blocked from these sites.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
26 Aug 2024, 05:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2024, 05:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
