Vodacom is billing me wrong and ignoring me to fix it

<p>I have contacted Vodacom over a week ago about them charging me in correct. I have lodged a query and till today I am just being ignored and no one is able to explain to me why my bill 3 times the actual price it is meant to be. </p> <p> </p> <p>I have also provided all the proof they need, including the usage that they have given me and it is very clear that i was not charged what my travel saver fees are meant to be. </p> <p> </p> <p>Please can I get feedback from Vodacom? I find it very ******* and unprofessional that your company bills me wrong and just ignores me when it needs to be fixed, my bill is meant to be on +-1500 and it is on R3250 at the moment. </p> <p> </p> <p>I have also never received a phone call from Vodacom since I made my 1st complaint over a week ago on hello Peter. Is this the service you give a client that spends over R25 000 per annum on cell phone contracts with you!!!!!! Pathetic! I should cancel this all and join a company that will treat me like a valued client. </p> <p> </p>