1 reviews | Active since Jan 2015
Vodacom is billing me twice on one cellphone contract
Good day
Vodacom is billing me twice on one cellphone contract
I came into shock when a company called VVM called me and said am owing Vodacom where as whereas everything is being paid for by the company I work for
when I call Vodacom to inquire I found out there is two contract account for one cellphone device.
The company is paying the below account
Account Number: KI047025 for number *** in which Vodacom says its up to date , Vodacom confirmed that its up to date
And I am being billed again for the same number *** on the below account
Account Number: I*** for number *** in which you said its owing +R20000k in which a company called VVM for debt review keeps calling to pay
I don't understand how does Vodacom create two accounts for one cellphone contract because basically the money which is on Account Number: KI047025 should be transferred to Account Number: I*** which is for the number ***
because at the moment my name and my credit score is being tarnished by this VVM debit review company which Vodacom transferred my account to them for debit review were as every thing is being paid for
The question is where is the money being paid to account KI047025 going to because that money supposed to go to account I***
Vodacom please fix this as it is bad for my credit score
Phumudzo
cell: ***
