LH
Lebohang H
1 reviews | Active since Jul 2019
19 Jan 2024, 14:25
Vodacom is billing a cancelled account
Vodacom is still billing me. My account was closed in July 2022. They started billing. When I called they don't know what to do. I contacted Hello Peter. I am still waiting to get the information of the contact person. To whom is handling my case and where must I send the required documents?
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Vodacom's replyOfficial
20 Jan 2024, 13:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2024, 13:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team