AB
Avinal B
1 reviews | Active since Feb 2013
30 Nov 2023, 18:32
Vodacom is bent on committing *****.
I have no services with Vodacom and out of the blue, they debit my business account. When we return the debit. The following month they double debit and when you do return the debit, they just debit you again. I have emailed ******** and all I get is repeated references. No correspondence whatsoever. This is such a small debit, you have to just ask yourself, how can a big company like this not have the decency to pick up this flaw., not return my call or even query? God have Mercy
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Replies (1)Vodacom's replyOfficial
01 Dec 2023, 08:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Dec 2023, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
