Vodacom is behind identity theft!!!! ********

So last week of January I decided to port to Vodacom which took two weeks for the process to be completed and ever I got the Vodacom simcard I never received a single sms or my smses reach people I’m sending to. Yeah this month I decided to visit them only to be told I have to pay up R200 for settings and them to fix it and update my software, so I head to istore to update my staff still I can’t send or receive smses. Part that’s confusing is me paying for you guys to fix something I received not working ??♀️ Who’s fault is it that the simcard can’t receive senses? And it’s not my phone cause I receive texts fine with other simcards. Trust me I call Vodacom everyday single day and it’s a new story every day!!!!

Fast forward this Sunday 5th May 2019 I head to vodacom to fix this situation vodacom at the bridge told me blank out they have no clue what to do and I should head to the other vodashop to get assistance since they don’t even have simcards (imagine) I do this up and down cause both vodacoms are clueless and finally they suggested to sent a email to vodacom to get them to fix it, 30 minutes later I lost signal and I think it’s probably cause they fixing it till today after lunch I receive emails from my work station that people were trying to contact me but it goes through to someone else and I call the store to ask them to block the number I’m on my way manager is rude and completely acting as if he can’t hear me cause I’m telling him this person has my number and it’s connected to my banking still he tell me he can’t hear me and I say I will be there and I arrive to hear he left and still had to wait for someone to assist me cause sitting at the back chatting was more important. They do a sim swap again for me and still I can’t receive or make out text messages. Still center numbers can’t reach me...

I don’t know what **** they playing at that vodacom, my number got sim swapped seconds after they sent a email to vodacom. Doesn’t it take 3 months for a number to be relocated to a new customer? Why is my number under my name? My personal emails stopped coming thru after that? Vodacom was trying to pull some identity theft !!!!