Vodacom is becoming the worst service provider is SA

<p>Ive had my existing contract for app. 8 years now. More than 2 years ago I upgraded to the red package with 1 gig of data per month. Every month I loose data because I dont even use half of my data. Come 3rd of March, I recieve an sms stating that I have less than 200 megs left. i tried to call Vodacom to establish why, as I never use more than half my data in a month, and now on the 3rd of the month my data is gone, togethr with what has been carried over. After speaking to numerous people who has no idea what they are doing, and trying to make you look stupid, I was told that the querry has been logged and I will recieve a call within 24 hours. That was more than a week ago. Tried calling today and insist to speak to a manager, I was told that he is on a call ( as always) and will call me back. Does not happen. The same happened to my Daughter a while back and after 2 weeks of arguing with them, they rectify the problem. They tend to make it extremely difficult to deal with them, so you will exept it give up eventually. thier call centre staff has no idea what they are doing, and only try to make you look stupid. I have now realised that they did not allocate the data my number, but to my daughters number which is also on my name. Cant get hold of anyone with savvy to sort this out. Will always get somebody to call you back which doesnt happen. I am changing my contract to a different service provider when this one expires, after being with Vodacom since they started in South Africa.</p>