KA
Kay A
1 reviews | Active since Feb 2019
11 Mar 2019, 15:30
Vodacom is becoming pathetic!!!!!!!!
I've called Vodacom solutions again and yet no positive answers. They have people working for them who are ***** and have no clue what they're doing . Vodacom is greedy and *****s one's money but deliver nothing!!!!!!!!
Did a simswop on Friday. I waited till Saturday and the simswop wasn't processed. Customer care called me on Saturday gave me 3-24 hours. Nothing happened. Solutions called yesterday and gave me again the same timeframe. I called now and once again the same timeframe.
I would like to know who is messing with my account because not once did I ever remove my sim card for it to just lose signal in the first place.
*****, ***** & *****?!!!!
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Replies (1)Vodacom's replyOfficial
11 Mar 2019, 15:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Mar 2019, 15:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
