KA
Kay A

1 reviews | Active since Feb 2019

11 Mar 2019, 15:30

Vodacom is becoming pathetic!!!!!!!!

I've called Vodacom solutions again and yet no positive answers. They have people working for them who are ***** and have no clue what they're doing . Vodacom is greedy and *****s one's money but deliver nothing!!!!!!!!

Did a simswop on Friday. I waited till Saturday and the simswop wasn't processed. Customer care called me on Saturday gave me 3-24 hours. Nothing happened. Solutions called yesterday and gave me again the same timeframe. I called now and once again the same timeframe.

I would like to know who is messing with my account because not once did I ever remove my sim card for it to just lose signal in the first place.

*****, ***** & *****?!!!!

0
Replies (1)
Vodacom
Vodacom's reply11 Mar 2019, 15:37
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team