Vodacom is becoming more *********** by the day

It's not been 3 weeks, but this is the third times we have not had network in Mqanduli, I'd understand if we had a lot of blackouts but nope I was suppose to pay my son's school fees,but I can't because I have not had network since 11 in the morning

Vodacom is slowly becoming like the rest of these networks and when you call their help desk you get *********** agents nxaaaaa