VJ
Vuyisile J
1 reviews | Active since Jan 2020
17 Aug 2022, 18:59
Vodacom is becoming more and more *******.
Vodacom has done it again.Today on 17 August I am unable to make calls even though I have R40 airtime and 9 anytime Minutes.When I try to make a call,the automated attendant system says I have no airtime.When I try to call their call center I don't get an option to speak to a consultant.
I checked the balance now and again and the airtime is still available.
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Vodacom's replyOfficial
18 Aug 2022, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Aug 2022, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team