PR
Pierre R

1 reviews | Active since Mar 2020

18 Mar 2020, 15:50

Vodacom is becoming a virus that you can not shed

I have been a subscriber with Vodacom nearly when they started in the 1990's. I supp**** my whole family with contracts for years and is now close to retiring and my family now is now starting with their own contracts. I have been trying to cancel my redundant contracts and it just doesn't happen. They promise that it has been cancelled but it does not happen. Vodacom is becoming a virus you can not shake. At this point I will not use or recommend Vodacom as you can not get rid of them. It is sad that a reputable company become so greedy and *********.

0
Replies (2)
Vodacom
Vodacom's reply19 Mar 2020, 09:40
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
PR
Pierre R's update23 Mar 2020, 17:50
Reviewer Update
I am still waiting for the call