CF
Carel F
1 reviews | Active since Feb 2019
04 Feb 2019, 12:22
Vodacom is baie swak
So gatvol dat my airtime gesteel word. 3 oproepe van altesaam minder as 4min en R39 se data en dan is R199 weg. Dan word daar gese daar is n delay in die sesteem. Wel daai delay was meer as 17ure lank. Ek is al 12 jaar by hul. MAAR Ek stel voor as jou ****rak verval kanseleer hom
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Replies (3)
Vodacom's replyOfficial
04 Feb 2019, 14:06 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2019, 14:06
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Feb 2019, 16:26Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Vodacom's reply04 Feb 2019, 16:26
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
CF
Carel F's updateReviewer Update
04 Feb 2019, 16:55Thanks for resolving the problem and refunding me.
CF
Carel F's update04 Feb 2019, 16:55
Reviewer Update
Thanks for resolving the problem and refunding me.