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Susan W
1 reviews | Active since Jul 2021
04 Jan 2023, 11:25
Vodacom is bad nuus
I upgraded a cellphone contract in November. I am still waiting for the phone that was supposed to be shipped to me. I phone vodacom and to couriers but it is the same every day. Vodacom is the worst of all cellphone companies.
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Replies (2)
Vodacom's replyOfficial
04 Jan 2023, 12:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2023, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Susan W's updateReviewer Update
05 Jan 2023, 09:25Ek het my ****rak opgradeer op die 25 November. Foon sou af gegee word binne 3 tot 5 werks dae. Die foon is na n totaal verkeerde adres gestuur. Teen die 18de Desember na vele oproepe is my ****rak sommer gekanselleer. Ek het weer die ****rak opgradeer. Die 21 ste Desember was my "tracking nr" beskikbaar. Van daar bel ek amper elke dag. Die koeriers se vodacom moet die adres bevestig. Dit word net nie gedoen nie. Elke dag die selfde storie. Ek is al baie jare by Vodacom. Maar dit sal my laaste ****rak wees. Daar is geen maar geen diens.
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Susan W's update05 Jan 2023, 09:25
Reviewer Update
Ek het my ****rak opgradeer op die 25 November. Foon sou af gegee word binne 3 tot 5 werks dae. Die foon is na n totaal verkeerde adres gestuur. Teen die 18de Desember na vele oproepe is my ****rak sommer gekanselleer. Ek het weer die ****rak opgradeer. Die 21 ste Desember was my "tracking nr" beskikbaar. Van daar bel ek amper elke dag. Die koeriers se vodacom moet die adres bevestig. Dit word net nie gedoen nie. Elke dag die selfde storie. Ek is al baie jare by Vodacom. Maar dit sal my laaste ****rak wees. Daar is geen maar geen diens.