Vodacom is bad, I have been switching networks for years but this is it

I am so unhappy with your services and the *******ion that is going on with this vodacom group. I am told I registered for services I do not even know and together with my mother and she does not even use data to maybe justify that horrible mistake, I have been trying to get hold of customer service for the past hour with no luck. And with this TOBi concept it is not working, I suggest you come up with a different concept as it so so frustrating....

I would like to notify you that I am taking this to the ombudsman