JS
Jabez S
1 reviews | Active since Aug 2021
30 Apr 2024, 00:18
Vodacom. Is bad
I phoned vodacom today seeing they have not phoned me and now exactly hangs up in a conversation and again half hour of my airtime and still not adjusted my plan from a monthly to the year contract that was what I signed up for, never seen so bad service from a company, vodacom actually refuse to amend my contract I'm going back to hyppa vumatel becos they not serious abt business
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Replies (2)
Vodacom's replyOfficial
30 Apr 2024, 07:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2024, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JS
Jabez S's updateReviewer Update
01 May 2024, 19:07Today a gentle phones me from vodacom, on the pamphlet they gave first 3 months you pay 399 then after that you pay 599, vodacom now seem to do false advertising becos now they claim it was not 3months and it was not 599 but 699, it seems vodacom. Can't be truthfully, the gentleman say he will give me 2months the 399 discount but will change the 599 to 699 seeing open serve increased the rates the rates increase was only this month not previous, i have not seen such misleading advertising from vodacom they deceiving the public, its no wonder the issue of the please call me we could see they not honest in the news, they bad news vodacom
JS
Jabez S's update01 May 2024, 19:07
Reviewer Update
Today a gentle phones me from vodacom, on the pamphlet they gave first 3 months you pay 399 then after that you pay 599, vodacom now seem to do false advertising becos now they claim it was not 3months and it was not 599 but 699, it seems vodacom. Can't be truthfully, the gentleman say he will give me 2months the 399 discount but will change the 599 to 699 seeing open serve increased the rates the rates increase was only this month not previous, i have not seen such misleading advertising from vodacom they deceiving the public, its no wonder the issue of the please call me we could see they not honest in the news, they bad news vodacom