1 reviews | Active since Jul 2017

21 Dec 2017, 16:46

Vodacom is at it again

Vodacom is really at it again...so this morning i loaded a 100mb while still having 17mb left of my own data because their data prices skyrocketed... With literally no apps on my phone which uses data, ive been busy at work today not even touching my phone yet my data is running a marathon now there is 11mb left without doing anything or being on the internet...not the first time this happens im really considering switching service providers this is really ridiculous!

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Replies (2)
Vodacom
Vodacom's reply22 Dec 2017, 06:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Dec 2017, 08:16
Official

Good Day Abimeal Antonio Gomis,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.

Regards
RO