Vodacom is an expensive, unorganized mess!

My service gets suspended after paying on time every month, all of a sudden I have R7800 overdue, but they cannot show how they get to that amount as the statements I dowloaded from the system does not show that, accounts claim it is from 2016, but they can’t access the statements from then, I will need to go to customer care...you’ve suspended accounts for R100 short payment, how do you not pick up a problem from 2016????? I paid the amount to get my services reinstated, even though I don’t even know if I really owe the money, you would’ve reconnected me in 2 hours, it’s been two days!!! I am done with you, we have 4 contracts with you, which I will now move over to Cell C, your service is non existent and you are expensive, you have just lost R6000 worth of business a month!