mS
marius S

1 reviews | Active since Nov 2019

18 Mar 2025, 08:34

Vodacom is **** after 10 maybe more years that i am a customer of them.

I will never carry on with vodacom anymore as soon as my last contract is finished with them i am done with them!!!They tell me that i have missed a payment that i did not they deducted it from my account. They requested for my bank statement that i supp**** showing that i did make the payment, they have send me a mail stating that they see the payment and then they send me a statement and in the statement it shows i need to pay that amount again how is that possible vodacom is **** and then they want to give me up at THERE COLLECTION DEPARTMENT because i don't pay but i have a debit account at them so how cant i pay if they deduct it from me and now my name shows **** at the credit berue!!!! Because it shows i missed payments

0
Replies (1)
Vodacom
Vodacom's reply18 Mar 2025, 08:46
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team