SK
Sivile K

1 reviews | Active since Dec 2018

21 Jan 2023, 09:38

Vodacom Is Abusing Me

Yesterday I received a sms that my next debit order is R884 and I already sent and and told them that the amount they charging for my insurances is above the amount the amount I called the insurance department and they said they have rectified the 1 amount to R115 but for the 2nd deceive I need submit a form and inform them why must I submit a form but you have everything on record I even received an email that the incorrect amount was rectified on the 9 Jan 2023 to R115 if both insurances was rectified the debit order is suppose to less than R884

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Replies (1)
Vodacom
Vodacom's reply21 Jan 2023, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team