DS
Daniel S
1 reviews | Active since Sept 2023
05 Sept 2023, 19:44
Vodacom is absolutely useless.
Vodacoms service is absolutely unacceptable. Their invoices and statements do not match. They have been charging for services I did not sign up for. The staff in the store to not understand the accounts aspects of the business. They are impossible to get hold of to sort put issues. If they do not sort this out, I will be cancelling everything I have with them. Including 4 cell phones and WiFi. Absolutely disgraceful towards loyal customers.
Helpful (0)
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Replies (1)Vodacom's replyOfficial
06 Sept 2023, 08:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Sept 2023, 08:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
