MG
Marikie G
1 reviews | Active since Jan 2021
05 Jan 2021, 12:11
VODACOM IS ABSOLUTELY USELESS!!!!!!!!
I have been a Vodacom customer for the past 15+ years. Some of the contracts I have has expired and I opted to cancel them. Since October 2020 I have been phoning, sending mails, complaint online with absolutely no results. I am still paying for phones I do not use.
VODACOM IS ABSOLUTELY USELESS!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jan 2021, 13:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2021, 13:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MG
Marikie G's updateReviewer Update
08 Feb 2021, 13:52Good day,
It has been a month now and still no reply!!!!!!!!!! Please send me a number of a senior person who I can contact. I will be stopping my debit order until I get this matter resolve and I will not take responsibility for any banking costs or any action that Vodacom might take. This issue has been going on for almost a year now.
YOUR URGENT ATTENTION IN THIS REGARD PLEASE!!!!!!!!!!!!
It has been a month now and still no reply!!!!!!!!!! Please send me a number of a senior person who I can contact. I will be stopping my debit order until I get this matter resolve and I will not take responsibility for any banking costs or any action that Vodacom might take. This issue has been going on for almost a year now.
YOUR URGENT ATTENTION IN THIS REGARD PLEASE!!!!!!!!!!!!
MG
Marikie G's update08 Feb 2021, 13:52
Reviewer Update
Good day,
It has been a month now and still no reply!!!!!!!!!! Please send me a number of a senior person who I can contact. I will be stopping my debit order until I get this matter resolve and I will not take responsibility for any banking costs or any action that Vodacom might take. This issue has been going on for almost a year now.
YOUR URGENT ATTENTION IN THIS REGARD PLEASE!!!!!!!!!!!!
It has been a month now and still no reply!!!!!!!!!! Please send me a number of a senior person who I can contact. I will be stopping my debit order until I get this matter resolve and I will not take responsibility for any banking costs or any action that Vodacom might take. This issue has been going on for almost a year now.
YOUR URGENT ATTENTION IN THIS REGARD PLEASE!!!!!!!!!!!!