Vodacom is absolutely ***********

I have made 4 complaints over a 2 and half month period to Vodacom but each automated reply just says that they will get back to me. I am still waiting for Vodacom to contat me. Its absolutely pathetic to receive such *********** service. I pay my phone bill on time and still receive such poor service delivery. I dont think they intend to reply. I have also submitted a complaint on Hello Peter and still no response from them. I think the only way is to not pay my phone bills.