Vodacom is absolutely amazing at not assisting.

I have had a query (which I have logged over 2 months ago) with no feedback from Vodacom at all.

I have phoned repeatedly and transferred to every single department with no one being able to give me an answer or sort out the problem.

Vodacom can phone easily enough on the correct number to do an upgrade but cant use the right number to arrange the delivery, so they just go ahead and cancel the upgrade, put you onto a month to month contract (which is more than double the amount) and then blame you for not phoning again to see the progress on your query (where I have phoned them to tell them i haven't received the device and have wasted a few hours getting to know the workers at Vodacom seeing that I have to keep speaking to every single department).

Well this is up to a point of just canceling all my contract with them and just using another provider as Vodacom can`t seem to resolve one query for a customer but can easily phone to offer more contracts.

Absolutely an amazing job guys.

Thank you Leon