VODACOM is a useless inadequate company to due any business with !

I purchased a Mi-Fi router from Vodacom shop N1 City on 13/01/2025. I took the router back to them on 17/01/2025 due to the fact that it was faulty and also had a battery in it that was 6 months old at that stage. They told me that I must take it to Vodacom shop at Tyger Valley, because they are the only place that can repair it and they just bluntly refused to swop it, because I was then still within my seven day return warranty. I the went to Tyger Valley and they refused again to take it and told me to take it back to N1 City. Eventually N1 city made out a Job receipt no: ***4 on 04/02/2025 and that was the last I heard from them. I phoned NI City on 04/03/2025 and talked to Kayla who told me that the repair show as completed and that she will call me back the next day. I tried to phone them on 10/03/2025 and they can see that it is number coming up on their telephone line and just do not answer, nor answer my e-mails. I am paying for this device from13/01/2025 and did not have a single day of use. VODACOM MUST BE THE MOST USELESS COMPANY IN RSA and must be boycotted. What a disgrace for a company that was started by Allan Knott-Craig and was an extremely evicient company from 1993. Now I understand why he is staying in Cyprus. SHAME ON YOU USELESS BUNCH !