LD
Lebogang D

1 reviews | Active since Jul 2020

09 Jul 2020, 01:16

Vodacom is a useless Company. It Must Just Fall!!!

Hi Guys.

At this point in time Ek is gatvol with Vodacom, I had a Contract phone that I took with them 4 years ago and I paid off the contract 2 years ago, but to my surprise when I pull out my Credit Report their account still reflect on my Credit Bureau. I spoke to them 3 months ago to remove it but it's still there... I'm really mad where I am because it affects my Credit Score. Please intervene.

0
Replies (2)
Vodacom
Vodacom's reply09 Jul 2020, 09:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LD
Lebogang D's update01 Aug 2020, 08:58
Reviewer Update
Resolved where? You're talking ******* because that account still appear on my Credit Score even today nxa.