SM
Snenhlanhla M
1 reviews | Active since Oct 2024
11 Oct 2024, 14:17
Vodacom is a *****ulent company that gives customers false reports even after showing evidence instead they make empty promises
Vodacom is a *****ulent company that gives customers false reports even after showing evidence instead they make empty promises. Vodacom deducts money monthly as I have a contract with them last year they said they couldn’t deduct for a certain month as the money was not in the account and I said can I send them my account statement to verify the payment or information which I did and they were paid accordingly after but they still added false charges or arrears even after I sent them proof I want them to cancel those arrears and they must stop with the lies
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Replies (1)Vodacom's replyOfficial
12 Oct 2024, 11:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Oct 2024, 11:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
