RM
Reneilwe M
1 reviews | Active since Oct 2011
04 Mar 2022, 15:21
Vodacom is a ****ty **** service provider
But when is this incompetence going to end, why do you even bother selling social tickets. Yesterday I bought 1G social ticket to use for Instagram. I have just received a message that my normal data is depleting, when I check my balances, the social data is still not used despite the fact that I bought it for my social platforms. Cam you fix this ****en mess and give me back my data, or better yet convert the social data to normal data because it's just sitting on my phone and not good for ****. These tickets are a **** I tell you nxa.
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Replies (1)Vodacom's replyOfficial
05 Mar 2022, 16:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2022, 16:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
