KM
Khangelani M
1 reviews | Active since Sept 2019
23 Sept 2019, 12:39
Vodacom is a Tsotsi
Vodacom contacted me, gave me a router 5gig for about R149/ month. Boom they increase the price to R158 two months back boom now they increase the price to R213 ... No..they must rather cancel their account. I was not told that the price of this 5gig will increase any time Vodacom want to increase. Please Vodacom don't do that to me or take your router and your 5 gig and leave me alone. Anyway this data finishes very quick ..sometimes it just disappears I think there is more I can get somewhere else. I'm tired of being used by you Vodacom.
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Vodacom's replyOfficial
23 Sept 2019, 14:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Sept 2019, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Oct 2019, 10:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply01 Oct 2019, 10:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team