CW
Chrisna-Eve Williams

1 reviews | Active since Jan 2021

04 Jan 2021, 19:02

Vodacom is a ***** that should be taken to court

I bought R100 through VodaPay via the MyVodacom app. There was a goal to get 65 Vodabucks if I bought R100 airtime through Vodapy. I received a receipt from Vodapay but still no airtime or Vodabucks!!!! I called. sent numerous emails, was told on messenger that they cant help me. Its been almost 3 weeks now. I want my money!!!!! Vodacom is clearly ******** people and *****ing money. This is theft!!!!!

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2021, 07:17
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team