Vodacom is a ***** steeling my money

My wife was phoned to ask if she would like to renew her Data contract she declined and asked for it to be cancelled at the end of April. Got deducted again at the end of May and phoned as to ask why and were told instead of canceling the contract it was upgraded and will have to pay a fine to get out of the contract now.

How is this customer service we will sell you something you don't want, don't need asked to cancel but you have to pay us R300 a month for the next 24 months because of our mistake and lets hope we don't make the same mistake again.